# contact_daily_limit_reached

- HTTP status: 422
- Retry: No
- Execution: not started
- Admin needed: yes

**Daily call limit for this number reached.** The workspace's compliance settings cap how often one number can be called in a rolling 24-hour window. This is a per-destination limit, separate from the API daily call limit.

## What it means

The API returns HTTP 422 with `error.code` set to `contact_daily_limit_reached`. The default message is: "This number has already been called the maximum number of times allowed in 24 hours."

## Common causes

- The number was already called the configured number of times in the last 24 hours, so the call is refused for compliance.

## How to identify it

Check the response status (`422`) and `error.code` (`contact_daily_limit_reached`). Branch on `error.code`, not on the message text: messages can be reworded, codes do not change within v1. Log `error.request_id` (also sent as the `X-Request-Id` header) so support can find the request.

## How to fix it

- Do not retry now: the same request is refused until the oldest of those calls is more than 24 hours old.
- Only a workspace admin can change the limit, in the console compliance settings.

## Retry guidance

Sending the request unchanged fails the same way. Fix the cause first (see How to fix it), then send it again.

## Did anything happen?

This request was refused before any call was placed and before anything was charged.

## Idempotency

Refused for compliance; nothing was dialled and the refusal is not stored under the Idempotency-Key. Resending within the 24-hour window is refused again.

## Who can fix it

A workspace administrator usually has to act, in the RelationsAI console.

## When to contact support

If the error persists after the steps above, contact [support@relationsai.com](mailto:support@relationsai.com). See [Support](/resources/support) for what to include (the `request_id`, the time in UTC, the operation, and whether you used a test or live key) and what never to send (API keys, Authorization headers, webhook signing secrets, recording links, transcripts or customer data).

## Example error response

```json
{
  "error": {
    "code": "contact_daily_limit_reached",
    "message": "This number has already been called the maximum number of times allowed in 24 hours.",
    "details": {},
    "request_id": "req_jb6gnlw7praysnsnaynmahof",
    "retry": "no",
    "doc_url": "https://docs.relationsai.com/errors/contact_daily_limit_reached"
  }
}
```

## Operations that can return this error

- [`POST /calls`](/api/calls#place-a-call): Place a call

See all codes in the [error-code reference](/fundamentals/error-codes).